About Aquapet

At Aquapet, we specialise in offering premium pet products that help your pets thrive. Established in 1984, our mission is to deliver carefully selected items from leading global and local brands, emphasising quality and safety in every product. Choose us for quality products, exceptional value, and the convenience of reliable delivery, ensuring you and your pets always have what you need.

Our range includes nutritious food, stylish accessories, and engaging toys, tailored to meet your pet’s diverse needs. With expert advice from our knowledgeable team and a user-friendly online store, shopping is both easy and convenient. Join our community and experience the best in pet care.

Why Choose Aquapet?

For pet season

Premium Brand Selection

We carefully select and stock only the best known brands that meet high standards for quality and nutrition, ensuring your pets receive the best.

After-Sales Support

Our commitment to customer care doesn’t end at the sale; we provide ongoing support and advice for product use and pet care.

Safety Assurance

All our products undergo rigorous quality checks to ensure they meet safety standards, providing you with secure choices for your pets.

Specialised Nutrition

We offer a variety of specialised diets tailored to meet the unique health needs of pets, from weight management to sensitive stomachs.

Brands in Spotlight

Thomas Brassington

Our cats love these, and you get quite a few in a bag, so it’s a good value, as well. Most times, if offered one of these or some other treat…

Katie Kelly

Pupply love it!
FootPaw has been a wonderful solution for us. Our older dog, who can be quite picky, enjoys the taste and finishes every bowl.


Noemi Medina

Quality at a great price
I order regularly and have never had an issue. My cats seem to enjoy it and prefer it over some of the other brands in this price range.


Wesley G. Brown

Dog loves it!
This has been the only food I’ve found that she can handle. The bag is huge; it came in a big box and was in tact. It’s helped my dog maintain…

Why choose us

What Make Us Different From Others

Healthy and fun frozen yogurt snacks it’s playtime meets snack time when you freeze everybody’s favorite health food into colorful monsters.

 

Free Shipping

Orders over $99 free shipping!

Our Guarantee

90 days satisfaction guarantee

Customer Services

Click the chat with us button!

In Store Pickup

Pick up at location near you

Testimonials of Happy Families

  • this is a question but do you guys sell animals like for example cats?

    ꜱᴋʏ Avatar ꜱᴋʏ
    April 12, 2023

    My go-to local fish store, for ornamental fish and aquarium plants especially, since 1992... customer service as always is great💎✨👌, not even attitude towards clients even stubborn ones like me 😁... great aquarium products and definitely a great variety,if I may add, the only aquarium store that initially and continuously stock aquarium plant and particularly fertilizer varieties for the aquarium plant... and prices are reasonable 💯👌.... for dog and cat lovers,I have nothing to say as I am not a dog/cat keeper except last time I was there I noticed the AQUAPET CHAIN OF STORES in Kijabe street has a great variety of feeds for the animals, even ornamental birds and I am sure ornamental reptiles. If I may add, awhile back, noted one can get a water test kit, not only for aquarists and their aquarium water quality but I suspect the water test kit can be used to test water for regular human use like drinking, just a line of thought 🤔🤨😉💯.

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    Vincent Murigu Avatar Vincent Murigu
    January 16, 2023

    Excellent

    Thiongo Karichu Avatar Thiongo Karichu
    July 1, 2023

  • Very good assistance

    george putnam Avatar george putnam
    July 30, 2024

    I have just completed a purchase now and unfortunately, I was met with exceptionally rude behavior from your teller. This level of customer service is deeply disappointing. Aquapet The Hub, I kindly urge you to address this and strive to do better.

    Natasha Nyokabi Avatar Natasha Nyokabi
    December 21, 2024

    Best customer service

    Caroline Njoroge Avatar Caroline Njoroge
    May 3, 2023

  • Dealing with 🐠🐟 and it's equipment

    BRIAN ATONI Avatar BRIAN ATONI
    April 27, 2023

    Easily the best pet store in Kenya. They have the widest variety pet foods and accessories. Their sales people are courteous and knowledgeable. Their range of diverse aquarium fish is extremely impressive. Best of all, they are hands down, the best when it comes to prices. Nobody gives better value than them.

    Smirnov Elvis Avatar Smirnov Elvis
    September 4, 2024

    I have nothing but good words for Aquapet. Their website has a very good selection of cat food that is reasonably priced and my cats have never rejected their brands. They call before they deliver just in case you are out. Good customer service.

    Ingrid Natalie Avatar Ingrid Natalie
    June 3, 2023

Brands in Spotlight

Frequently asked questions

Are all the products available in your store also listed online?
  • While we strive to keep our online inventory up-to-date, some items may only be available in-store. Please contact us or visit your nearest location for specific product availability.
  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status through the shipping carrier’s website.
  • We aim to offer competitive pricing. If you find a lower price for the same product at another local retailer, please let us know, and we’ll be happy to review it.
  • If you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund based on your preference.
  • You can use our Branch page on the website to find the nearest Aquapet location, complete with address and contact information.
  • While we strive to keep our online inventory up-to-date, some items may only be available in-store. Please contact us or visit your nearest location for specific product availability.
  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status through the shipping carrier’s website.
  • We aim to offer competitive pricing. If you find a lower price for the same product at another local retailer, please let us know, and we’ll be happy to review it.
  • If you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund based on your preference.
  • You can use our Branch page on the website to find the nearest Aquapet location, complete with address and contact information.